![]() ![]() Dynamics 365 on Azure is such a rich infrastructure we can make changes to the system that are separate from automation, which makes automation that much easier.”Ī byproduct of the automation is that we can decrease the number of manual touches using AI. “We have to think about automation differently. “There are local, national, and international policies to take into account,” Anawalikar says. OneExpense does more than automated expense reporting. The things you can do with a modern system “We want to go from 600,000 hours per year spent on expenses to 300,000,” Park says.Īnd CFS has an idea as to how they’ll reach that goal. It’s a better experience for everyone, which should see users spending less time on manual documentation. If there are no changes, the user can submit the expense report, which is automatically delivered to the appropriate destination for approval. ![]() When an employee swipes a corporate card, OneExpense will identify which expense category it falls under-travel, home office, or meals, for example-then proactively sends an email a week later asking the employee to confirm.įrom there, users can make micro-changes without having to go into the tool. This limited what users could do with the environment and meant that filing was a manual process.īuilt on Microsoft Dynamics 365 Project Operations and leveraging Microsoft Azure services, MyExpense is a modern cloud platform with the ability to introduce automated expense reporting through OneExpense. Previously, Microsoft employees relied on a legacy on-premises system to manage expenses. MyExpense, the new expense app that runs on the OneExpense architecture, was developed with that principle in mind. “When we think about Microsoft’s mission to empower end users to achieve more, that applies to internal customers as well,” says Ashley Park, a program manager with Microsoft Financial Operations. ![]() Making it easier to do more Easing the transition, employees faced moving to the new OneExpense automated expense reporting platform was pivotal, says Kris Jolma, a group finance program manager in Finance Operations. In rolling out the new OneExpense architecture, Microsoft gains access to automation and flexibility to implement future capabilities in a cloud-based environment that’s supported by Microsoft Dynamics 365 and Microsoft Azure. Depending on how many items a user must sort through, this small-but-necessary piece of housekeeping can take up significant time. Whether it be travel for business, a working lunch, or supplies for a home office, employees everywhere are familiar with the process of saving the receipt, filling out an expense sheet, and then filing for reimbursement. Can we automate it or give them a better experience?” “We were seeing employees spending 15-20 minutes for a simple expense. “I like to think about how to make expenses less expensive,” says Amruta Anawalikar, a senior program manager for Microsoft Commerce Financial Services (CFS), the team responsible for expenses in Finance Engineering. Amruta Anawalikar, senior program manager, Microsoft Commerce Financial Services Can we automate it or give them a better experience? We were seeing employees spending 15-20 minutes for a simple expense. I like to think about how to make expenses less expensive. With OneExpense, Microsoft’s new automated expense reporting architecture, the company has transformed the entire expense process while sunsetting its previous solution. At Microsoft, employees are now empowered by a no and low touch reimbursement process that uses automation and machine learning to perform micro-actions on behalf of the users. Filing expenses exist for pretty much everyone. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |